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3rd Key / Key holder

Position Summary:

 

The 3rd Key / Key holder will assist in store management by overseeing the location, as required.  The 3rd Key / Key holder will partner with the store management to implement all corporate and store programs, practices and policies.

 

Responsibilities:

 

  1. Customer service:

  • Display excellent customer service skills, setting an example to the team.
  • Quickly and effectively resolve customer issues.

 

  1. Managerial Support:

  • Utilise and maintain customer database for phone calls, product launches, events and appointments.

  • Follow and implement all corporate visual presentation standards and guidelines.

     

  1. In-Store Supervision & Sales Responsibilities:

  • Ensure highest levels of customer service is provided by staff, which will result in increased productivity.

  • Perform opening and closing procedures, (i.e. opening cash counts, closing deposits, shift management, etc.) in accordance with company policies.

     

  1. Enforcement of Company Policies & Maintenance of Standards:

  • Attend training, education and meetings as required.

  • Adhere to policies and procedures of the store.

     

  1. Inventory Maintenance:

  • Process and record transfers and RGAs

 

  1. Adhering to the company policies and continually setting an example in customer service, dress code and the professional standards expected by mac.


How To Apply

Hand CV in to MAC Aberdeen store or email macaberdeen@mac-cosmetics.co.uk

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