Following government guidance, the majority of our stores have reopened however this does not include our Customer Service Desk which remains closed at this time.
We are continuing to take orders for gift cards online via this website and our posted service remains available. Should you wish to select that option, a gift card will be posted directly to the recipient. We will reopen our Customer Service Desks as soon as possible and will update this site with more information.
Expired gift cards: If you have a gift card that has expired while the centre was closed, we will be happy to extend the expiry date so that you have time to use it as we reopen. To do this, please call our Gift Card Support number which you will find on the back of your gift card. If you have a virtual gift card you can find the contact number in the footer of the web page where you check your balance.
We will update our website and social channels whenever we have new information regarding the centre reopening so please do check back.
Gift Cards - give the gift of shopping If you're finding it hard to find that perfect present or you’re shopping for the person who has everything, the Union Square Gift Card is the ideal solution – allowing friends, family and colleagues to enjoy the ultimate shopping and leisure experience. Union Square gift cards are valid in almost all* of our stores and restaurants, even Cineworld and Jurys Inn hotel too! The great thing about the Union Square Gift Card is that it’s a Prepaid Maestro, so shoppers can use it in stores like it’s their own debit or credit card. You pay only what you put on the card – there are no additional charges. The Union Square Gift Card is available from £5 to £500 denominations and can be purchased online or from the Customer Service Desk located on the lower mall opposite Costa (photo ID may be required for Gift Card purchases over £100 in centre). Gift Cards can also be purchased from our kiosks from £5 to £100 denominations (find one outside Boots and the other in between TGI Fridays and Pizza Hut). ⭐️ Gift Cards are valid for 12 months from date of purchase ⭐️ *excludes Burger King and Mr Pretzel.
Give your friends, family and colleagues the ultimate freedom to choose something they truly desire. The Union Square Gift List is the perfect solution for people to contribute to a gift card that you can then use within the stores at Union Square.
Whether it’s for a birthday, Christening, wedding, retirement, Christmas or other special occasion, you can set up a Gift List page and share with family, friends or colleagues who can then make a monetary contribution. You will be able to view all of the people who have contributed to your Gift List and when the big day arrives, you can then close your list and come in centre to collect your loaded gift card. It’s that simple.
Please note: Corporate Sales is unavailable at this time. Please check back when the centre is open.
The Union Square Gift card makes a great staff incentive, to purchase please click HERE or alternatively, contact our customer service team on 01224 254328 / firstname.lastname@example.org for further information.